Just a few weeks ago, our client’s app, which I was doing customer support for, experienced bugs which caused tons of errors. The app was...

Most of the time, when I scroll through my social media feeds on Facebook, LinkedIn, Twitter and Instagram, I find peeking through my...

For most businesses, the biggest and most important question is “how do we get customers’ attention? How do we get them to look our...

Recently, I discovered one of my major pet peeves - people who do not respect work. This comes in different forms. It could be... A lead...

We all picture out moments we look forward to the most. When you were a kid, your daydreams most probably revolved around summer...

After several months of not caring about Customer Support, Maria is finally experiencing the backlash of not paying attention. The first...

Things can either go right or wrong. We can’t always get it right and the good news is, we can’t always get it wrong. In either scenario,...

Scrolling through my Facebook feed, I came across this article - “My Day With Juicero, Silicon Valley’s Absurd $400 Juicer" and it is...

About 5 years ago, I told Michee about an app idea that allows grocery done for you. In a few clicks, your grocery is done for you and...

During one of the numerous chats and tasks I have with our VArmy, there’s one particular recent chat where I checked on a task and within...