

Small Acts of Generosity
I was hurriedly walking to the check-out counter of the grocery store when just a few steps away a guy with a cartful of groceries beat...
25


Customer Support is a Sh*tty Job
And by that I mean, they get rained on by a ton of unreasonable sh*t. Okay, before anything else, if your customer support receives a...
18


Numbers & Things You Check
What are the things you check? What does each bring to the table? Does this data translate to a better understanding of your customers?...
20


Enjoy Your Money
When you are taught to budget, it usually focuses on getting you to save up and trim down expenses so that you only spend what you can. ...
34


More People Doesn’t Always Mean Business Growth
Attracting new customers has always been the goal of most marketing. It almost is automatic for us to think that for our business to...
15


That Constant State of Failure
There are numerous times when Alla and I would start to become impatient about our goals. Most of the time, it’s this sinking feeling of...
19


What Many Forget About When Scaling Their Business
Michee and I of course, want to grow I Need a Michee. Like any entrepreneur, we want to achieve sustainable growth. When scaling a...
30


Burnt Toasts and Business
I was served burnt toast today. Alla and I had breakfast in our favorite nearby cafe and I ordered the same dish that I usually would. I...
21


How Do You Inspire Your Team To Do Great?
If there’s one thing that really annoys the hell out of me, it’s sloppy work. This is what I always tell our VArmy, especially our new...
31

The Ugly Trap of KPIs
A few weeks back, we had a conversation with a fellow entrepreneur who’s struggling. He dropped words like bounce rate, list size, big...
25